How Are We Doing?

We haven’t lasted so long in the area by ignoring the opinions of our customers. So, whether you’re happy with the service you received or if you have a suggestion of improvement, we hope you’ll share your Rusel Felts Motor Company experience with us and our other customers. We look forward to hearing from you!

What Our Customers Are Saying:

45 Testimonials
4.9 out of 5 stars
5 star
42
4 star
3
3 star
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I came across a jeep I loved at Rusel Felts. When I requested information online, John McDonald was quick to contact me and helped through out the buying process. I was even able to test the vehicle over night. I had a great experience. John felt very sincere and honest. Even after I purchased , John followed up with me to make sure everything was still good. I would definitely recommend this company and John McDonald to any one looking for a pre owned vehicle
Bianca Killey San Antonio Realtor
2020-06-11
We just had a wonderful experience purchasing a vehicle from Rusel Felts Motor Company. My daughter was in a car accident and unfortunately, her vehicle was totaled. We weren’t prepared to purchase another vehicle so quickly, but as soon as the need arose, we started looking. My daughter found a car at Rusel Felts and the process was seamless and personalized from start to finish. Joey helped her very efficiently from her first phone call all the way until she drove off the lot. As a mother, I t... More
Tiffany Koenig
2020-06-11
I had a serious car accident and my other car had been totaled. They made the car buying experience easy and painless. Very transparent and honest about the car. Joey was extremely kind and very helpful throughout the process. I will recommend anyone looking for a car to go to Rusel Felts!
Amber McGee
2020-06-11
I found the truck I wanted with these guys and they had the best price I could find. Customer service was great and very down to earth guys there and no pressure either. They will respond to you promptly and willing to help! I would definitely buy from them again!
Martin Hershey
2020-05-21
Buying a car always feels a bit like going swimming in shark infested waters. Joey Ruiz and the entire staff of the Rusel Felts Motor Company were very accommodating. They went beyond what was necessary in helping me with my purchase. If you want to be be treated like a human not chum get in touch with them.
Vincent Hardy
2019-10-31
Joey was great, no pressure, made the car buying experience as pleasant as possible. Would definitely do business again with them.
CMcfadden
2015-08-31
Greetings. My name is Dominic Rivera. My family and I had the pleasure of doing business with the folks at Rusel Felts Motor Company. Long story short, I lost my vehicle due to extensive hail damage and I was in the market for another vehicle. I was in the market for a truck to be exact. I wasn't in a hurry to buy, but if I came across a good deal I definitely wanted to be ready. After looking for a few weeks at local dealers I wasn't coming up with any trucks that were really in my price rang... More
Dominic
2020-05-14
I was treated well, and fairly. Found a good deal on a Ford F-150. The entire experience was the best I have ever had. I will definitely go to Rusel Felts the next time I am purchasing a used vehicle.
Del Griffith
2019-10-06
Great people... great prices, love my truck.
ronnie horn
2018-01-26
John, Rusel, and Joey were all so warm and welcoming in a genuine way. We didn't experience the typical impersonal business like we usually do when purchasing a vehicle. They were humble and friendly and made us feel like we've known them for a long time. The price was well below book out and they gave us top dollar for our trade-in. All their vehicles on the lot are in pristine condition. This is definitely not your typical big city dealership! The lot is surrounded by large shade trees. We w... More
Ted O'Neill
2018-04-10